Desktop Tech Support

Our team can support your team’s day-to-day tech needs:

  • Internet and Systems Connectivity Support
  • User Login and Password Support
  • Multifunction Office Station (Printer/Copy/Scanner) Support
  • Cloud File Management and Collaboration using GSuite and Microsoft Office365
  • File and ServerBackups
  • Hardware Performance Optimization
  • Inventory Management Support

Professional Development and Training

Our Team can design a custom training on most technology topics with Face to Face Trainings, one on one, small or large group, or provide just in time learning through online resources or course modules.

Topic Examples

  • 21st Century Learning Facilitation
  • Office365 or Google Environment and Collaboration
  • System User Training
  • Website and Social Media

Website and Marketing Ecosystem

  • Domain Hosting Services and VPS
  • Website Development and Design (Third party platforms – WordPress, Joomla, Squarespace, Wix, Weebly, School Messenger)
  • ECommerce Development (website sales, auxiliary sales)
  • Social Media
  • PR Management
  • Graphic Design and Image Editing
  • Branding
  • Copywriting
  • SSL Website Security

Technology Systems Administration

  • Server
  • Domain Services, AD/DS
  • Network Routing, Switching and Wireless
  • Security
  • Hosted Organizational Platforms (GSuite, Office365)
  • Internet Access (High Performance, Multiple Path, Critical Uptime/SLA management and monitoring, QOS and Traffic Shaping)

Strategic Technology Planning

  • Network Audit
  • Tech Plan Development
  • Multi-Year Budgeting
  • Funding Opportunity Identification (GRT, SB9, ETN, Grants, ERate)
  • Organizational Systems Mapping
  • Program Evaluation
  • Systems Integrations Consulting (SIS, CRM, LMS, LDAP, Google/Office365, SSO and 2step auth, website)
  • System Automation and Workflow Design and Implementation

Other Offerings

  • Video Surveillance Systems
  • Access Control
  • Hosted VOIP Telephone Systems Featuring Jive/LogMeIn
  • Public Address Interconnect with Hosted VOIP
  • AV: Interactive Projectors, Smart TVs, Audio, Presentation Microphone and Speaker systems
  • Inventory/Asset Management
  • Procurement and Technology Provisioning

Supported Hardware Platforms

Mac, PC, Google Chrome Devices

Meraki: MX Firewalls, MR Wireless Access Points, MS Switches, Advanced Security, Content Filtering and Gateway Anti-Malware

Network Devices: Switches, Routers, Firewalls, Wireless, Cabling Infrastructure